Respect!

1. Listen carefully when students speak.
Remain open-minded and objective. Consider their messages carefully. Avoid interrupting a student, or offering unsolicited advice or criticism.

2. Respect students' personal space.
Students may feel threatened and become agitated if you violate their personal space.

3. Use friendly gestures, not aggressive ones.
Avoid "finger-pointing." Open, upturned palms may be more appropriate and effective.

4. Use preferred name.
Ask each student how they would like to be addressed in the classroom. Only in rare instances would their chosen name be inappropriate.

5. Get on their level.
Try to adopt their physical level. If they are seated, try kneeling or bending over, rather than standing over them.

6. Ask questions rather than make accusations.
This assumes that the student is a responsible person. "Are you ready to begin?" rather than "Put your magazine away. It's time to start class." Use a concerned and kind tone.

7. Address problem behaviors privately.
Reprimanding students in front of their peers may embarrass them unnecessarily. Speaking to them privately helps preserve their integrity and self-esteem.

This document was last updated 6/30/97 by Chandra Hawley.
Copyright1996 Indiana University - Center for Adolescent Studies, all rights reserved.
Kris Bosworth - Director nt Studies, all rights reserved.
Kris Bosworth - Director The following lists illustrate the ground rules and the steps of the mediation process. When both students agree to the ground rules, the mediation can proceed.

Mediation Steps:

Ground Rules

Participants should be willing to:

This document was last updated 6/30/97 by Chandra Hawley.
Copyright1996 Indiana University - Center for Adolescent Studies, all rights reserved.
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